Epicenter members can use their NFC-enabled biometric chip implant instead of an access card for doors and printers.
Thanks to this partnership, business-class passengers travelling to Stockholm on SJ can get an Epicenter day pass, which gives them access to office space, conference facilities and other amenities. SJ needs to offer the kind of service that convinces passengers to choose rail over air.Ī good example of this is our partnership with Epicenter, an innovation hub for start-ups and tech companies in Stockholm. Microchip implant ticketing – as requested by customersįor travel between Stockholm and Gothenburg or Malmö, SJ’s high-speed trains offer journey times to rival those of the airlines while winning hands-down in environmental terms. We will continue to develop state-of-the-art digital services that make it easy for our customers to book train travel on their mobile devices. Smartphone users now account for more than 50% of SJ’s total sales through digital channels. The largest proportion of customers using Swish on the SJ website are in the 25-34 age group, but uptake has also been high among older age groups.
Using Swish speeds up the purchasing process, and overall customer satisfaction with SJ’s digital sales channels has increased since the Swish option was introduced. After just a few days, as many as one in three ticket buyers on the SJ app and one in five ticket buyers on the SJ.se website were paying through Swish. Swish proved an immediate hit with our customers. SJ was one of the first major e-commerce businesses to offer this payment solution, which has over five million users and is adding 100,000 users a month. Developed originally for person-to-person payments, Swish now also supports e-commerce transactions.
The Swish payment service lets users pay for purchases by direct debit from their bank account using a mobile app.
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